USA-Software.com

About Our Permission-Based Email Marketing

Our terms and conditions are designed to encourage better service and compliance with anti-spam regulations. USA Software.com utilizes iContact for it's permission-based email marketing tool. You are agreeing to the following conditions, and as such, we recommend familiarizing yourself with the following documents.

Anti-Spam

USA-Software.com and iContact only support permission-based emails and have a no tolerance spam policy that we take very seriously.  Read iContact's Anti-Spam Policy

Privacy Policy

Our Privacy Policy demonstrates our firm's commitment to your privacy and the protection of your information.



Privacy Policy

Effective Date: January 1, 2013

USA-Software.com Privacy Policy

We have created this Privacy Policy to reflect our firm commitment to your privacy and the protection of your personal information. This Privacy Policy applies to information that we collect and maintain about you when you visit www.usa-software.com ("Site") and when you use our services, as well as information collected from other sources, such as information you provide at tradeshows or seminars or to our business partners.

What Type of Data Do We Collect?

Generally, we collect or maintain the following categories of data:

  • Customer Registration Data: when a customer, whether an individual or an entity registers at an event we collect account information from that customer, which we refer to in this Policy as "Customer Registration Data." The Customer Registration Data we collect includes individual or contact name, company name, e-mail address, phone number and other contact information, as well as information about services requested;
  • Customer Message Recipient Data: we also maintain data that has been provided to us or uploaded to the Site by our customers, which we refer to in this Policy as "Customer Message Recipient Data." Typically, Customer Message Recipient Data relates to individuals or entities who have opted in to receive email messages or other types of communications from our customers, and may include name, e-mail address, contact information, and other information. Under our Anti-Spam Policy, customers must obtain a recipient's consent prior to sending the recipient an e-mail through our service. For more information, please see the section below entitled "Why Do You Receive E-mails"; and
  • Site Data: we use cookies, web beacons, and other automated devices to automatically collect information about visitors to our Site and users of our services, which we refer to in this Policy as "Site Data." The Site Data we collect includes browser type, operating system and IP address, as well as information of the web pages viewed and links clicked by visitors and/or customers. We may combine Site Data with other data we have collected from users, such as Customer Registration Data.

Some of the Customer Registration Data submitted or maintained by us may identify or relate to an individual ("personal data"), rather than a business.

How Do We Use the Data We Collect?

We may use the information we collect and maintain, including any personal data, for the following purposes:

  • If you have provided your contact information to us, we may use such information to contact you for marketing and promotional purposes by various means, including regular mail, email or telephone. If we receive your express consent, we may also send you pre-recorded messages or SMS text messages.
  • To process orders, requests and payments, and to communicate with our customers about their accounts or any requests, orders or payments;
  • To provide requested services to our customers. The services we provide to our customers may include certain marketing and promotional services, including sending or facilitating the delivery of communications on behalf of and at the request of our customers. In such cases, our customers are responsible for the content and delivery of such communications.
  • To respond to any inquiries submitted to us and to provide technical support to customers and Site visitors.
  • To tailor the content and information that we may send or display to customers or Site visitors, to display targeted advertisements, and to otherwise personalize experiences at the Site;
  • To better understand how users access and use our Site and services, both on an aggregate and individualized basis, for the purposes of improving our Site and services and responding to customer and visitor desires and preferences; and
  • To detect violations of applicable policies. For example, we may use automated filters to screen the content of e-mails sent by or on behalf of our customers in order to restrict the sending of pornography or other prohibited content.

How Do We Disclose the Data We Collect?

We do not sell, rent or trade personal information, whether Customer Information or Customer Recipient Data, without prior consent. We may however, disclose the information we collect or maintain, including personal information, without prior consent as described below:

  • Service Providers. We may disclose the information we collect from you to third- party vendors, service providers, contractors or agents who perform the following functions on our behalf: such as credit card processing to bill you for goods and services and a live chat vendor to assist us with customer service marketing analysis services to help manage our online advertising, customer relationship management services, and internal system monitoring and performance services. These third parties are required to maintain the confidentiality, security and integrity of personal information and to use such information only as directed by us.
  • Business Transfers. If we are acquired by or merged with another company, if part or of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the personal information we have collected to the acquiring company or entity. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
  • In Response to Legal Process. We may also disclose the information we collect in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect Our Company and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of this Policy, our Terms & Conditions or iContact's Anti-Spam Policy.
  • Aggregate and De-identified Information. We may share aggregate, anonymous, or de-identified information, such as Site Data, about users with third parties for marketing, advertising, research or similar purposes; however, we do not disclose personal data to such third parties.

Why Do You Receive Emails?

If you received one or more marketing or promotional e-mails ("commercial e-mails") from us, it means that a) your email address is on our list of customers, trial users or prospective customers; or b) you have provided us your email address so that we could contact you. If you believe you received an email from us in error, please contact us immediately at webmaster@usa-software.com.

We may also send commercial e-mails to users who have opted-in to receive such e-mails. According to iContact's Anti-Spam Policy, iContact customers are not permitted to send unsolicited marketing or promotional e-mails, and are required to obtain opt-in consent from a recipient, prior to sending a commercial e-mail to the recipient's e-mail address. While we have a strict Anti-Spam Policy, we can not guarantee that this policy will always be honor. If you believe you have received an e-mail from one of our customers in error or in violation of our Anti-Spam Policy, please contact us immediately at webmaster@usa-software.com.

Newsletters

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe by following the unsubscribe link located at the bottom of each newsletter or by emailing us at webmaster@usa-software.com.

How Can You Stop Receiving Emails?

Each commercial email we send to you contains an unsubscribe link through which you may easily opt-out of receiving future commercial emails from us. If you do not wish to receive additional commercial emails from USA-Software.com or the companies we represent, simply click the unsubscribe link and follow the instructions to unsubscribe your e-mail address or to change your preferences about the types of e-mail being sent to you.

Similarly, each commercial e-mail sent by one of our customers through iContact's service contains an unsubscribe link. Simply click on that link and follow the instructions to unsubscribe your e-mail address.

If you have unsubscribed but continue to receive e-mail from us or from one of our customers, you may report this to webmaster@usa-software.com. Please note that unsubscribe requests may take up to 7 - 10 days to process.

How Can you Stop Receiving Text Messages, Calls and Direct mailings?

If you wish to opt-out from receiving text messages, calls or other direct mailings from us you may do so by emailing us at webmaster@usa-software.com.

What About Public Forums?

Our Site also offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas is visible to and may be read, collected, used or disclosed by other registered Sites users or public visitors to the Site. To request removal of your personal information from our blog or community forum, contact us at webmaster@usa-software.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. In addition, even after removal from the Site, certain content may remain in our systems for a period of time, or may be viewable in cached and archived pages of the Site.

How Do We Secure the Personal Data We Collect?

We use commercially reasonable technical, administrative, and physical security measures to protect against the loss, misuse and alteration of data that we collect or maintain. No data security measures, however, can guarantee 100% security all of the time. While we strive to protect your data from unauthorized use or disclosure, We does not warrant or guarantee the security of the data that you provide to us.

The security of your personal information is important to us. If you have any questions about security on our site, please email us at webmaster@usa-software.com.

What About Third Party Websites?

The Site contains links to third party websites. We are not responsible for the privacy practices or the content of any third party websites. Customers and visitors who link to other third party websites from the Site should check the privacy and security policy statements of such third party websites to understand the policies and practices of such third party websites as we are not responsible for those policies and practices. Customers and visitors who access a linked site may be disclosing their private information to the owner of such third party websites. It is your responsibility to keep such information private and confidential.

How Do We Use Cookies & Other Tracking Technologies?

When you interact with the Site, we strive to make your experience easy and meaningful. We may use or engage others to use cookies, clear gifs and Flash LSOs to track user activity and collect Site Data. In addition, we may combine the Site Data we collect with the other data we collect.

Cookies: When you come to the Site, our web server sends a cookie to your computer. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser for record-keeping purposes. There are two types of cookies: session-based and persistent-based cookies. In addition, we may permit certain third parties to place cookies through our website. We do not link the information we store in cookies to any personally identifiable information you submit while on our site, other than by linking persistent cookies to our current customers as defined below.

  • Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. iContact uses session cookies to allow the system to uniquely identify you while you are logged in to the Site. This allows us to process your online transactions and requests, and to verify your identity, after you have logged in, as you move through our Site.
  • Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. iContact uses persistent cookies that only iContact, or its service providers, can read and use, to identify the fact that you are an iContact customer or prior Site visitor. We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.
  • Third Party Cookies. We may also engage third parties to track and analyze non-personally identifiable Site Data. We use the data collected by such third parties to help us administer and improve the quality of the Site, and to analyze Site usage. We do not share this data with other third parties, except as described above in the section "How We Disclose the Data We Collect." You should note, however, that we do not have access to or control over these third party cookies nor does this Privacy Policy cover such third parties' use of data.

Disabling Cookies: Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers' ability to accept cookies will be able to browse the Site; however, you must enable cookies in order to use our services.

Clear Gifs (Web Beacons/Web Bugs): We or the third parties we engage to track and analyze Site Data may employ clear gifs (a.k.a. Web Beacons/Web Bugs) to help us better manage content on the Site. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on your computer's hard drive, clear gifs are embedded invisibly on Web pages. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

We also use clear gifs in our HTML-based emails. They let us know which emails have been opened by recipients, allowing us to gauge the effectiveness of certain communications and marketing campaigns. For information on how to opt-out of receiving marketing e-mails from iContact, or from an iContact customer, please see the section "How to Stop Receiving E-mails" above.

Flash LSOs: We may use local shared objects, also known as Flash cookies, to store your Site preferences, to personalize your visit, or to display content based upon what you view on our Site. Third Parties with whom we partner to provide certain features on our Site or to display advertising based upon your Web browsing activity, may use Flash cookies to collect and store information. We do not have access to or control over these third party cookies nor does this Privacy Policy cover such third parties' use of data.

Flash cookies are different from browser cookies because of the amount and type of data stored. In addition, you can not control, delete, or disable the acceptance of Flash cookies through your browser. To learn how to manage your settings for Flash cookies, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118.

How Can I Access My Information?

Individuals may request access to and modification of any personal data we have collected about them by e-mailing webmaster@usa-software.com. We will respond to your access request within 30 days.

We will retain your information for as long as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at webmaster@usa-software.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What About Children Under 13?

Our Site and services are not intended to be used by children under 13 years old. We do not knowingly collect personal information from, or target our Site or services to, children under the age 13. In accordance with the Children's Online Privacy Protection Act of 1998, if we discover that a child under 13 has provided us with personal information, we will remove it from our systems immediately.

How Do You Submit a Question or Complaint?

If you have any questions or complaints aboaut this Privacy Policy, or how we use the data we collect and maintain in the course of providing our services, please contact us at webmaster@usa-software.com.

How Will We Notify You of Privacy Policy Changes?

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will post a date of update clearly marked at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

USA Software, Inc.
9900 Stirling Road, Suite 302
Cooper City, FL 33024
T 800.872.1931
F 954.431.2641